Shipping policy
Last Updated: August 2026
Thank you for shopping with Sinderella Women. We are committed to delivering your order safely and as quickly as possible.
Shipping Destinations
We currently ship to:
- 🇺🇸 United States
- 🇬🇧 United Kingdom
We may expand shipping to additional countries in the future.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales events or holidays, processing may take slightly longer.
Estimated Delivery Time
United States
- Standard Shipping: 5–10 Business Days
- Express Shipping (if available): 3–7 Business Days
United Kingdom
- Standard Shipping: 5–10 Business Days
- Express Shipping (if available): 3–7 Business Days
Delivery times are estimates and may vary due to customs processing, weather, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and shipping method.
Free Shipping
- Free standard shipping may be available on qualifying orders. Any applicable minimum order value will be shown at checkout or during promotions.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
If an incorrect address is provided and the order has already been shipped, we may not be able to make changes. Any additional shipping charges resulting from an incorrect address are the customer's responsibility.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us.
We'll work with the shipping carrier to investigate and assist you.
While we will do our best to help, we are not responsible for delays caused by shipping carriers, customs authorities, severe weather, or other events beyond our control.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and the damaged item.
- Contact us within 48 hours of delivery.
- Include your order number and photos.
We'll review your claim and arrange a replacement or refund where appropriate.
Returned Packages
Packages returned due to:
- Incorrect address
- Failed delivery attempts
- Refused delivery
may be subject to additional shipping charges before reshipment.
Split Shipments
If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location.
You will receive tracking information for each shipment.
Contact Us
If you have any questions regarding shipping, please contact us:
Sinderella Women
Website: https://sinderellawomen.shop
Email: support@sinderellawomen.shop